We provide return and exchange services to ensure our customers get the most satisfying product.
Available Products
Homewear, wigs, shoes
Please note that no return or exchange service is available for bra, panty, lingerie sets, nipple stickers, tattoo stickers, socks, stockings, chokers, gloves, and harnesses
Valid Time
Within 7 days of receiving
How To Exchange
Please contact us within 7 days of receiving the product. We will reach you after confirming your inquiry.
Email: support@mobbunny.com
Instagram: @mobbunny.official
Facebook: @mobbunny.official
Twitter: @mobbunny1
China | +86-17780560963 8:00 P.M. to 5:00 A.M Eastern Time
Please return the product within 7 days of receiving it.
*The shipping fee of returning to us and sending the exchange product to you is at the customer’s cost.
We will contact you whether the product can be exchanged after receiving and checking. Exchange is not available for these products:
Sale orders
Damaged or stunk product caused by the customer
Product with missing accessories
Other products marked unexchangeable
*it will be clarified on the product page
Refund will be processed within 5 business days after we receive the return item and check the condition.
*The original shipping fee and handling fee are non-refundable
GENTLE REMINDER
Please contact us before returning or exchanging. We do not accept any return or exchange processed without our customer service team.
Returning service is not available for a set product with missing parts.
Please keep in mind that the bra, panty, lingerie sets, nipple stickers, tattoo stickers, socks, stockings, chokers, gloves, and harnesses can not be returned.
For any further questions, please contact us at support@mobbunny.com.